Managing Participants in FaceCall Group Chats

Is there a limit to the number of participants in a FaceCall Group Chat?

Yes, the maximum number of participants in a FaceCall Group Chat is currently set at 100. This allows for a robust conversation while maintaining call quality.

Why can't I add more people to a group chat on FaceCall?

If you’re having trouble adding more participants to a group chat, consider these troubleshooting steps:

  1. Check Group Limits: Ensure you haven’t reached the maximum number of participants allowed in a group chat.

  2. Update the App: Make sure you’re using the latest version of FaceCall. Update the app through the App Store (iOS) or Google Play Store (Android).

  3. Check Permissions: Ensure you have the necessary permissions to add participants. Only group admins can add members to a group chat.

  4. Restart the App: Close FaceCall completely and reopen it to see if the issue resolves.

  5. Contact Support: If the problem persists, contact FaceCall Support via email at support@facecall.com for further assistance.

How do I add people to an existing group chat on FaceCall?

If you want to add more participants to an existing group chat, follow these steps:

  1. Open the App: Launch the FaceCall app on your mobile device.
  2. Navigate to Group Chat: Tap on the group chat to which you want to add new participants.
  3. Access Group Info: Tap on the group name at the top of the chat screen to open the Group Info page.
  4. Add Participants: Look for an option labeled Add People. Tap on it.
  5. Select New Participants: Choose the contacts you want to add to the group by tapping on their names.
  6. Confirm Addition: Tap Done to add the selected contacts to the group chat.

The new participants will be added to the group and notified of their inclusion.

More Resources

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