About suspicious files

When you receive a file, be cautious about opening it and only do so if you trust the sender. In some cases, you may encounter an error message when trying to open or share certain files in a chat. This could occur due to network issues, suspicion of malicious content, or if the file format is not supported by FaceCall.

FaceCall conducts automatic checks to identify suspicious files and to ensure that they are compatible with the app, preventing any potential crashes on your device. These checks are performed locally on your device to safeguard your privacy, and because of the end-to-end encryption, FaceCall cannot access the content of your messages.

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