Call Connectivity Issues

Why can’t I make voice calls?

Make sure that your device is connected to a stable internet connection and that the app has the necessary permissions to function properly. It's important to have the latest version of the app installed on your device and check if your device is compatible with it. Additionally, consider the possibility of server issues causing the problem.

Why can’t I make video calls?

Ensure you are connected to a stable internet connection with sufficient bandwidth. Check that the app has the necessary permissions to access the required features. Ensure that you have the latest version of the app installed on a compatible device. Additionally, consider the possibility of server issues affecting the app's performance.

Why does my voice call drop frequently?

Frequent call drops may occur due to various factors. An unstable internet connection, characterized by intermittent signal strength, can lead to call disruptions. Network congestion, often experienced during peak usage times, can also contribute to call drops. Additionally, issues with the app's performance being used to make calls, such as bugs or compatibility issues with the device, can lead to dropped calls.

More Resources

  • Support Team

    Reach our to our Support team for more help! Email us at support@facecall.com

  • Our Support Team is available:

    24/7/365

  • Follow us on Facebook!

    Get the latest news and updates first