Why can’t I start screen sharing?

If you’re having trouble starting screen sharing, try these troubleshooting steps:

  • Check Permissions: Ensure FaceCall has the necessary permissions to access screen sharing. Go to your devices settings and adjust the permissions if needed.

  • Update the App: Make sure you’re using the latest version of FaceCall. Update the app through the App Store (iOS) or Google Play Store (Android).

  • Restart the App: Close FaceCall completely and reopen it to see if the issue is resolved.

  • Restart Your Device: Sometimes, restarting your mobile device can fix temporary issues.

  • Check Compatibility: Ensure both parties are using devices and operating systems that support screen sharing on FaceCall.

  • Contact Support: If the problem persists, contact FaceCall support via email at support@facecall.com for further assistance.

More Resources

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