If you’re having trouble starting screen sharing, try these troubleshooting steps:
-
Check Permissions: Ensure FaceCall has the necessary permissions to access screen sharing. Go to your devices settings and adjust the permissions if needed.
-
Update the App: Make sure you’re using the latest version of FaceCall. Update the app through the App Store (iOS) or Google Play Store (Android).
-
Restart the App: Close FaceCall completely and reopen it to see if the issue is resolved.
-
Restart Your Device: Sometimes, restarting your mobile device can fix temporary issues.
-
Check Compatibility: Ensure both parties are using devices and operating systems that support screen sharing on FaceCall.
-
Contact Support: If the problem persists, contact FaceCall support via email at support@facecall.com for further assistance.