How do you verify users on FaceCall?

FaceCall employs a multi-step verification process to authenticate users. Here’s a comprehensive overview of the steps involved:

  1. Email Verification
    • Sign Up: During the sign-up process, users are required to provide a valid email address.
    • Verification Email: FaceCall sends a verification email to the provided address.
    • Confirm Email: Users must click on the verification link in the email to confirm their address. This step ensures that the email belongs to the user and is active.
  2. Phone Number Verification
    • Provide Phone Number: Users are asked to enter their phone number during sign-up or account settings update.
    • SMS Verification Code: FaceCall sends a verification code via SMS to the provided phone number.
    • Enter Code: Users must enter the received code in the app to verify their phone number. This step ensures that the phone number is active and belongs to the user.
  3. Two-Factor Authentication (2FA)
    • Enable 2FA: Users can enable two-factor authentication in the app settings for added security.
    • Authentication App/SMS: 2FA can be set up using an authentication app or via SMS.
    • Verification Code: During login, users must enter a code generated by the authentication app or sent via SMS, in addition to their password.

More Resources

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    Reach our to our Support team for more help! Email us at support@facecall.com

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