Troubleshooting

If you're experiencing any issues with FaceCall, here are a few troubleshooting steps you can take:

  • Check your connection: Ensure that you have a strong internet connection. Try switching between Wi-Fi and mobile internet. If you have poor internet, consider moving to a different location.

  • Update FaceCall: Make sure that you have the latest version of FaceCall from Google Play for Android or the Apple App Store for iPhone.

  • Power cycle your device: Try turning your device off and then turning it back on. This can help reset your apps.

  • Close FaceCall and reopen it: Exit out of FaceCall and then open it again.

  • Free up storage space: Delete old or unused media, such as large video files, from your device to create more space. Additionally, you can clear your FaceCall cache to free up storage space on your device.

More Resources

  • Support Team

    Reach our to our Support team for more help! Email us at support@facecall.com

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