If you're not getting notifications on FaceCall, follow these steps to fix the issue:
- Check FaceCall Notification Settings: Enable notifications for messages, calls, and other activities.
- Check Device Notification Settings: Ensure notifications are enabled for FaceCall, including sound and vibration.
- Disable Do Not Disturb mode.
- Check App Permissions: Ensure FaceCall has necessary permissions.
- Exclude FaceCall from battery optimization.
- Restart the app and your device.
What if I still can't see or hear notifications on FaceCall?
If the issue persists after following the above steps, try these advanced troubleshooting tips:
- Reinstall FaceCall: Uninstall FaceCall from your device and then reinstall it from the App Store (iOS) or Google Play Store (Android). This can resolve any app-related issues.
- Check for System Updates: Ensure that your device's operating system is up to date. System updates often include bug fixes and improvements that can resolve notification issues.
- Check Network Connection: Ensure you have a stable internet connection, as notifications may not be delivered if your connection is unstable or offline.
- Contact Support: If none of the above steps work, contact FaceCall support via email at support@facecall.com for further assistance. Provide details about your issue and the steps you've already taken to troubleshoot.