If you’re having trouble adding or editing a contact in your favorites, try these troubleshooting steps:
- Check App Version: Ensure you’re using the latest version of FaceCall. Update the app through the App Store (iOS) or Google Play Store (Android).
- Restart the App: Close FaceCall entirely and reopen it to see if the issue is resolved.
- Restart Your Device: Restarting your mobile device can sometimes fix temporary issues.
- Check Permissions: Ensure FaceCall has the necessary permissions to access and modify your contacts. Go to your device’s settings and adjust the permissions if needed.
- Android: Settings > Apps > FaceCall > Permissions > Contacts.
- iOS: Settings > Privacy > Contacts > FaceCall (ensure it is enabled).
- Contact Support: If the problem persists, contact FaceCall support at support@facecall.com for further assistance.